Overall a great experience with Rob and his staff. Rob was able to successfully guide me step by step of the refinance process. He also offers very competitive rates and is very knowledgable about investment/rental home financing
Refinanced with Robert at Port City Mortgage last fall. The entire process was the smoothest if have been through with any Re-Fi / Mortgage Purchase. Robert & Haley delivered very personal service with attention to detail and follow through. They were on top of every potential hang-up with the lender, advising and walking me through the process to get it cleared. This was the only mortgage / refi that closed on schedule (without last minute surprises) of the 4-5 I have been part of. Plus their rates were the best I could find in the area.
Rob did a great job with the refinancing of my home. He was up to speed on the latest interest rates and market conditions. He took the time to talk me through all the options and help me make the best educated decision for me and my house hold. I would definitely recommend using him to anyone and will use his services again without a doubt in the future should the need arise. Thank you Mr. Throne for your professionalism.
Rob was great with us and our refinance. He was very professional and detailed when he laid out all of our options. We needed a refinance to lower our monthly payment and he was very thorough to let us know our options of getting out of PMI over the life of our loan or how long it would take to pay the PMI off and the savings that would create. I highly recommend Port City Mortgage.
I had a unique circumstance that required a long drawn out process of many months.Every step of the way as things evolved Rob was there to ensure everything was met and up to standard. Even as the closing date came, the actual mortgage company wanted more items that had already been given to them and wanted to charge a higher rate. Rob stepped in and made sure that no more documents would be needed and prevented a higher rate from being charged. The closing happened without a hitch. I cannot say enough good things about Port City Mortgage and Rob Throne. A very dedicated, honest to his word and professional individual. I would highly recommend him and his company to anyone looking for a loan.
I closed on my first home about a week ago. The entire process, from securing a lender to closing on the home, went extremely smooth thanks to Port City Mortgage. I found Port City through a Google search and was initially weary about the low interest rate offered to me. When I showed the locked in rate to a larger bank, they too expressed disbelief. Honestly, this made me a bit nervous. Robert at Port City explained to me why the larger institutions were so expensive. I went with Port City Mortgage and was glad I did. Port City Mortgage secured a low rate with a lender, walked me through the entire process of applying and made sure everything submitted was complete and well documented. Port City's expertise was invaluable to me in obtaining the clear to close in record time. If I were to buy another home, I'd use Port City Mortgage again without question.
Rob was very helpful and informative when I received my VA mortgage. He helped walk me through every aspect of the process. He was very informative about the whole process. I would recommend him to anyone.
Robert was very professional. He made the process very easy. Robert walked us through every step. Every question we had, he answered quickly. He made the pre-approval process simple. After we found the home, the final steps were quick and seamless. I would recommend Port City Mortgage to anyone and everyone. I had heard so many horror stories from others getting a mortgage especially a VA mortgage. I am so happy to say, we do not have a single horror story. We have only the highest praise and thanks for all the work that was done for us.
Very professional. Guided us step by step of what was needed from us and helped us Go through each step. Was very interested in us as clients. We felt we received the best rates and definitely the best service from him and his staff.
Surf City, NC
Port City Mortgage Company is awesome! They made refinancing my house simple, easy, and friendly. They did all the work. My wife and I just had to meet with them once, we email them the documents they needed and they did the rest. Thank You Rob it was great doing business with you!!
"Rob was very helpful and with his expert knowledge was able to guide me through a successful process to refinance the house, not once, but twice over a few years as the rates got lower. Easy to work with and very patient with me when it took time to assemble all the paperwork needed these days. Highly recommended."
"Robert help us find the perfect home when we relocated to Charlotte. He is very passionate and willing to take his service to next level. I would highly recommend Robert. He will make sure your house hunting process is smoothly and enjoyable as it can be."
"I've used Robert's services twice to refinance my mortgage. He was very responsive, and always followed through. He had great rates and everything he quoted me came in exactly as promised. He made sure I understood every step of the process and that it went smoothly. I will definitely contact Robert for my future mortgage needs."
"Robert was very helpful when I wanted to refinance my home. He answered all of my questions in great detail and offered a "no pressure" quote to me. I would definitely recommend him to my colleagues and will most definitely seek him out for future mortgage need."
"Robert And his staff did a great job with our mortgage refinancing. I would highly recommend him"
"Robert provided me services as a mortgage broker when I refinanced my house. He was excellent to work with - very personable, open, trustworthy, knowledgable, quick to respond, and he got me a below market rate with no points paid."
"Rob helped us to get correct loan program for refi and always good with great suggestion, I would recommend Rob for future loan request"
"Rob at Port City Mortgage has a great depth of knowledge and experience in the mortgage industry. He has helped me on numerous occasions, providing valuable advice on issues such as rate trends, possible lenders, and creative and alternative ways to accomplish my real estate goals."
"I've worked with Rob on many occasions, based on my experience, he works hard with his clients to ensure they are choosing the correctly suited product, and every time he comes through with great results, obtaining the best value for his client. Communication throughout the process is excellent. I'm excited to see Rob start Port City Mortgage, based on my experience with him in the past, he'll continue to be very successful"
"On two occassions Robert and his firm helped me greatly with financing. Both cases were wonderful experiences. I have recommended him to friends and they have been pleased. I will use him again."